--- title: "AI Design & Intelligent Products — Blackbook" description: "From conversational interfaces to AI-driven workflows. Blackbook designs and builds AI products that solve real problems. Let's talk about yours." canonical_url: https://www.blackbook.dk/en/services/ai/ md_url: https://www.blackbook.dk/en/services/ai/index.md language: en last_updated: 2026-09-07 --- # AI Design & Intelligent Products — Blackbook From conversational interfaces to AI-driven workflows. Blackbook designs and builds AI products that solve real problems. Let's talk about yours. > Alternate (Danish): https://www.blackbook.dk/services/ai/index.md > Provider: Blackbook — founded by Jeppe Sloth Carlsen (https://www.blackbook.dk/en/about/) > Provider ID: https://www.blackbook.dk/#organization > Founder ID: https://www.blackbook.dk/#person-jeppe > Topics: AI design, AI experiences, AI UX, Generative interfaces > Part of: Blackbook — digital design agency, Copenhagen (https://www.blackbook.dk/en/) > LLM reference: https://www.blackbook.dk/llms.txt > Full reference: https://www.blackbook.dk/llms-full.txt > Markdown sitemap: https://www.blackbook.dk/sitemap.md > Preferred citation URL: https://www.blackbook.dk/en/services/ai/ ## Services — AI Experiences AI experiences that solve real problems Blackbook builds AI products people actually use. We design conversational interfaces, LLM integrations and intelligent workflows – solutions where advanced technology feels simple, and where AI solves a real problem instead of being a feature on a checklist. This is where AI is not just our method, but our subject. We know what the technology can do because we build with it ourselves – blackbook.dk is a live AI product. ## AI is not a button you bolt on ### AI design and intelligent products built in production Most AI features don't fail on the model – they fail on the experience. A chat window with an LLM behind it is not an AI product. An AI product is a flow where the technology disappears into the decision, simplifies the complex and gives the user an overview they didn't have before. We design that experience: when AI helps, when it stays out of the way, how it communicates uncertainty, and how the user stays in control. Prompt design, guardrails and fallbacks are part of the design, not an afterthought. ## We build what we design We don't draw wireframes that end up in another department. We design, prototype and implement – from concept to running code. Multi-model LLM setups (Claude, GPT, Gemini), RAG pipelines, agentic workflows and conversational interfaces are technologies we work with daily. That gives us an edge no pure design agency has: we understand the technology's limits because we hit them ourselves, and we can test an idea in production before anyone writes a spec. **What we deliver:** Conversational UX · LLM integration · Agentic workflows · RAG-driven features · AI dashboards · Prompt design · Multi-model orchestration · AI-accelerated development ## From prompt to product We do our best work with SaaS companies, startups and organisations that want to integrate AI into an existing product or build something new from scratch – and who need someone who can do both the design and the technology. If you have an AI idea that needs to become a product, [let's talk about your project](https://www.blackbook.dk/en/contact/). ## Selected cases Experiences, not buzzwords. AI-driven solutions where the technology is a means, not the goal, from conversation design to integrations that solve something real. ### White-label Fintech Platform — Danske Bank - Designed a white-label version of Zenegy Financial Suite for Danske Bank's business customers – fully branded and scalable expense management. [Danske Bank — White-Label Solution](https://www.blackbook.dk/en/portfolio/danske-bank/) ### Attention Value & Sponsorship Platform — Valiyou - Lead Product Design for Valiyou – a SaaS platform turning attention value into measurable sponsorships for sports clubs, influencers and events. [Valiyou.com — Attention Value & Sponsorship Platform](https://www.blackbook.dk/en/portfolio/valiyou/) ### UX and design of fintech platform — Zenegy Framework - As Head of UX, UI & Design at Zenegy, I led UX strategy, design system, white-label framework and design teams across three countries. [Zenegy - Framework — Design UI / UX](https://www.blackbook.dk/en/portfolio/zenegy-framework/) ### SaaS product design for sponsorship platform — Valiyou.io - Lead Product Design for Valiyou.io – a data-driven SaaS platform turning attention value into measurable KPIs for sponsorships, sports clubs and events. [Valiyou.io — Increase the value of your sponsorships](https://www.blackbook.dk/en/portfolio/valiyou-io/) ## Related services ### Machine Learning Design Copenhagen — Blackbook - From pattern recognition to personalisation. Blackbook designs user experiences that leverage machine learning to get smarter over time. [Machine learning](https://www.blackbook.dk/en/services/machine-learning/) ### App Design for iOS & Android — Blackbook - From idea to App Store. Blackbook designs customer-facing apps for iOS, Android and web – AI-driven features and flows for daily use. [Apps](https://www.blackbook.dk/en/services/apps/) ### UX Agency & Product Design Copenhagen — Blackbook - From user research and UX to a finished design system. Blackbook runs product design end to end – research, flows, UI and testing. [UX & Product Design](https://www.blackbook.dk/en/services/ux-product-design/) ### Gamification Design Copenhagen — Blackbook - From point systems to engagement loops. Blackbook designs gamification that motivates, engages and retains users. [Gamification](https://www.blackbook.dk/en/services/gamification/) ### Data Visualization Design — Blackbook - From dashboards to real-time data. Blackbook designs data visualization where numbers become decisions. [Data Visualization](https://www.blackbook.dk/en/services/data-visualization/) ### Web Design Agency Copenhagen — Blackbook - From information architecture to finished website. Blackbook builds websites that unite brand, user experience and conversion. [Web Design](https://www.blackbook.dk/en/services/webdesign/) ### SEO Agency Copenhagen — Blackbook - From technical SEO to content optimisation. Blackbook builds websites that rank with structured data, Core Web Vitals and lasting authority. [SEO · Search Engine Optimization](https://www.blackbook.dk/en/services/seo/) ### GEO Agency Copenhagen · Generative Engine Optimization — Blackbook - From search results to AI answers. Blackbook optimises websites for ChatGPT, AI Overviews and AI search – with documented results. [GEO · Generative Engine Optimization](https://www.blackbook.dk/en/services/geo/) ### AI Strategy & Advisory Copenhagen — Blackbook - From AI hype to roadmap. Blackbook advises on where AI creates real value – use cases, priorities and the path from pilot to product. [AI Strategy](https://www.blackbook.dk/en/services/ai-strategy/) ### Schema Markup Agency Copenhagen — Blackbook - From loose tags to knowledge graph. Blackbook builds structured data that makes your site machine-readable – JSON-LD, entities and rich results. See how. [Schema · Entity](https://www.blackbook.dk/en/services/schema/) ## About Blackbook Blackbook is a Copenhagen digital agency blending creativity and technology across UX, branding, websites and eCommerce. Areas of expertise: - [Apps & Products](https://www.blackbook.dk/en/area/apps-products/index.md) - [Brand & Campaigns](https://www.blackbook.dk/en/area/brand-campaigns/index.md) - [Websites & eCommerce](https://www.blackbook.dk/en/area/websites-ecommerce/index.md) Key figures: - 250+ Digital projects - 150+ Clients - 15+ Fortune 500 - 5+ Top 100 Brands - 25+ Years experience ## Site [Home](https://www.blackbook.dk/en/index.md) [Portfolio](https://www.blackbook.dk/en/portfolio/index.md) [About](https://www.blackbook.dk/en/about/index.md) [Services](https://www.blackbook.dk/en/services/index.md) [Experience](https://www.blackbook.dk/en/experience/index.md) [Recognition](https://www.blackbook.dk/en/awards/index.md) [Contact](https://www.blackbook.dk/en/contact/index.md) [CV](https://www.blackbook.dk/en/cv/index.md) [Journal](https://www.blackbook.dk/en/journal/index.md) Blackbook · Jerichausgade 7 · 1777 Copenhagen · (+45) 31 10 79 13 · [jeppe@blackbook.dk](mailto:jeppe@blackbook.dk)